Items where Author is "Maina, Phoebe Njeri"
Group by: Item Type | No Grouping Number of items: 1. Maina, Phoebe Njeri (2010) A Survey of the Implementation of Total Quality Management Practices in ISO 9001 Certified Service Organizations in Kenya: A Survey of ISO 9001 Certified Service Organizations in Kenya. Masters thesis, Kenyatta University. |
