Factors that Affected Public Relations Practices in the Administration Police Service of Kenya

Kimosop, Eric Yego (2011) Factors that Affected Public Relations Practices in the Administration Police Service of Kenya. Masters thesis, Kenyatta University.

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Abstract

Both profit and non - profit organizations all over the world strive to establish and maintain effective relationships with their respective publics in order to improve their images, mutual understanding, and cooperation and acceptance. However, some organizations still lacked behind in public relations practices. Empirical research showed that some of those factors which affected public relations practices included how government policies, public relations programming, stakeholder relations, amongst others were carried out. The practice of public relations was often carried out in a dynamic business environment with limited resources. There were several factors within and without the organization that affected public relations practices. In an attempt to provide solutions to the challenges encountered in the practice, the study therefore sought to make a study of factors that affected public relations practices in the Administration Police Service of Kenya. The general objective was to determine factors, which affected public relations practices within and without the AP Service. There were several specific objectives, some could be presented as; to find out how government policies affected PR practices, to find out the effects of training and placement on PR practices, and so on. Relevant literatures were critically reviewed and a conceptual framework arrived at. APTC, RDU, SGB, Harambee - house, and Nyayo - house were supposed to be covered but because of time and finance limitations, elements from RDU and SGB were excluded. The study was carried out within Nairobi County and drew elements only from Administration Police Training College, Nyayo - house and Harambee - house to constitute a target population from which a sample was drawn using 30 cases for each of the 3 strata. Descriptive research design was utilized and a sample drawn from the target population. The study utilized questionnaires and observation guides in extracting data and information. Ethical considerations were considered and observed. Data and information collected was stored, processed and analyzed using both qualitative and quantitative methods. SPSS and other computer softwares such as Excel were employed. Analysis of data and information were carried out in order to uncover those factors that affected public relations practices in the Administration Police Service. Some of the research finding were that; Firstly, 73.3% of the respondents noted that Administration Police Service was guided by both government and corporate policies in its management practices. Secondly, internal and external communications were highly carried out as it was agreed by 91.0% of the respondents, although 40% noted that they were not adequate. Thirdly, funding of public relations practices in the Administration police Service were not adequately financed and 55.5% of the respondents noted that as the case. Further, some of the research conclusions were that organizations which were guided by policies always realized greater organizational performances than those which did not. Administration Police Service had no public relations department and that its internal and external communications were not up to date. Finally, recommendations were that all organizations should be guided by both government and corporate policies. Public relations department should be established in the AP Service and communications given a paramount consideration. Further field research should be undertaken by other researchers in order to tell the world more about emerging public relations principles and practices.

Item Type:	Thesis (Masters)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	Africana
Depositing User:	Tim Khabala
Date Deposited:	11 Oct 2017 14:12
Last Modified:	11 Oct 2017 14:12
URI:	http://thesisbank.jhia.ac.ke/id/eprint/2517

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