The Effects of Training on Employee Performance in the Public Healthcare Facilities in Kenya: A Case of Mbagathi District Hospital

Orina, Emily Odera (2009) The Effects of Training on Employee Performance in the Public Healthcare Facilities in Kenya: A Case of Mbagathi District Hospital. Masters thesis, Kenya University.

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Abstract

Training is a planned process to modify attitudes, knowledge or skill behavior through learning experience to achieve effective performance in an activity or range of activities, as defined in the glossary of training terms (Dessler, 2001). The emphasis is on planned process and effective performance. Training also refers to the methods used to guide new or present employees on the skills they need to perform their job. It might thus mean showing a mechanic how to operate his new machine, a new salesman how to sell his firm's products, or a new supervisor how to interview and appraise employees (Dessler, 2001. Training and development therefore entails a deliberately planned process that is carried in a systematic fashion and aimed at bringing about effective performance. The performance of any organization is dependent on the quality of its workforce. The general view is that training and development leads to improved employees performance and that organizations should therefore invest in training and development. The study seeks to examine whether training is an essential tool in enhancing employee productivity in the public health sector in Kenya. This was made possible by studying the Mbagathi District Hospital in a bid to examine the various variables relating to performance, success and survival the organization. The study also tried to assess the various aspects of performance like increased productivity, increased efficiency, improved quality levels, improved morale, working together with regard to specific training and development methods adopted by the health sector in Kenya. The scope of the study was limited to the Mbagathi District Hospital. The target population was the 402 employees of the Mbagathi District Hospital. In this target population a sample of 160 employees was drawn by stratified random sampling technique. Data was collected using structured questionnaires and analyzed using descriptive statistics such as percentages, frequencies and measures of central tendencies through the SPSS computer package.

Item Type:	Thesis (Masters)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HF Commerce
Divisions:	Africana
Depositing User:	Tim Khabala
Date Deposited:	05 Feb 2018 08:32
Last Modified:	05 Feb 2018 08:32
URI:	http://thesisbank.jhia.ac.ke/id/eprint/3244

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