Tegegn, Merga (2014) Managing Resistance to Organizational Change in Oromia Forest and Wildlife Enterprise. Masters thesis, Addis Ababa University.
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Abstract
In today’s chaotic environment, change has become identical with standard business practice and an organization needs to change in order to remain competitive. To be efficient, successful and competitive on change: selecting the change agent, diagnosis, building strategy, evaluation, implementation and change institutionalization are the key role players. Effective communication is also one of the instruments regarded as highly important in the successful implementation of change, because it is used as a tool for announcing, explaining and preparing the people involved for both the positive and negative effects of implementing change. The purpose of this thesis was to explore employees’ resistance to organizational changes based on the employees’ perception of how resistance should be managed. To this end, a descriptive survey method was employed. This method is believed to be appropriate for generating adequate amount of data from a relatively large number of respondents accordingly, basic questions were raised on the purpose, criteria, process, feedback system, documentation and the problems encountered during implementation of organizational change management. Different statistical tools such as frequency and percentage and to see its variation mean score rating scale, T.test, Chi. Square and ANOVA was used. A total of 75 respondents were used as data sources. The data were gathered by means of questionnaire, interview and observation. The main findings seem lack of: transparency, following guide lines for implementation, timely feedback, communication, documentation, resistance management strategy, team spirit, manager’s commitment, and implementation problems. The result of these might have been one of the impeding factors for effective change implementation. Thus, managers need to know how to overcome resistance, solve problems and plant organizational change management through awareness creation, communication and training.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | L Education > L Education (General) |
| Divisions: | Africana |
| Depositing User: | Vincent Mpoza |
| Date Deposited: | 21 Jun 2018 09:48 |
| Last Modified: | 21 Jun 2018 09:48 |
| URI: | http://thesisbank.jhia.ac.ke/id/eprint/5499 |
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