Assessment of Laboratory Commodities Supply Chain Performance in Amanuel Specialized Mental Hospital, Addis Ababa, Ethiopia

Mekuria, Banchirega (2017) Assessment of Laboratory Commodities Supply Chain Performance in Amanuel Specialized Mental Hospital, Addis Ababa, Ethiopia. Masters thesis, Addis Ababa University.

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Abstract

A Supply chain operation reference is a model that provides “a unique framework that links business process, metrics, best practices and technology into a unified structure to support communication among supply chain partners and to improve the effectiveness of supply chain management and related supply chain improvement activities. The aim of this study is to assess the performance of laboratory commodities supply chain of Amanuel Mental Specialized Hospital. The study focused on five supply chain performance attributes which are supply chain reliability, supply chain responsiveness, supply chain agility, supply chain operational cost and inventory management Practice. A case study design using SCOR model was used to conduct the study on laboratory supply chain performance in Amanuel Specialized mental hospital. The research used both qualitative and quantitative approach. The quantitative data was analyzed using excel for descriptive statistics and the qualitative data was used to further explain the findings of the quantitative data. All one year data of report and request form, intra facility report and request form model, model 19 and 22, inventory reports, stock out report form, bin cards and stock cards were used. Census is sample selection technique to study the quantitative variable. Data for each metrics were obtained from the process components that are used to drive the calculation according to the SCOR guide. Structured data collection format and interview guide were used to collect data. Decomposition analysis method was used to measure the performance gap and identify root cause. The study found out that perfect order fulfillment of laboratory commodities were 25%. The order fulfillment cycle time was 54.45. The asset turnover rate was 0.72. Some of the root causes mainly contributed for low performance was unavailability laboratory commodities with required kind and quantity at distributors and delay to authorize payment. Therefore strengthening collaborative planning, forecasting and replenishment between the hospital and suppliers, establishing long term supplier agreement between the private suppliers and Improving the authorization of payment timely are some of the recommended practices.

Item Type:	Thesis (Masters)
Uncontrolled Keywords:	Laboratory commodities, supply chain performance supply chain operation reference
Subjects:	H Social Sciences > HF Commerce R Medicine > RZ Other systems of medicine
Divisions:	Africana
Depositing User:	Tim Khabala
Date Deposited:	28 Jun 2018 09:18
Last Modified:	28 Jun 2018 09:18
URI:	http://thesisbank.jhia.ac.ke/id/eprint/5997

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