Designing a Knowledge Management System Framework for Knowledge Sharing

Yitebarek, Eshetu Birru (2017) Designing a Knowledge Management System Framework for Knowledge Sharing. Masters thesis, Addis Ababa University.

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Abstract

This research investigated the practice of tacit knowledge sharing among employees of the Addis Ababa Land Holding Registration and Information Agency. It is the new way of established public land organization with all sub city branches for giving land related services with modern cadastral information system in the Addis Ababa city administration. The objective of this study is to design a knowledge management system that promotes tacit knowledge sharing among employees in this organization. The study used a qualitative case study research method and design science research method that gathered the relevant requirements and designed a Knowledge Management System. Data was collected using data collection methods through interview, observation and document review. Seventeen employees with different years of work experience were selected for interview using purposive sampling methods. The research identified organizational and individual factors that have direct influence on tacit knowledge sharing activities. The study proposed a Knowledge Management implementation model and a Knowledge Management System design Framework that serves as a blueprint to implement Knowledge Management in Addis Ababa Land Holding Registration and Information Agency. The research findings are not generalizable to other contexts. It is because that this study is a qualitative type of research and only focused on the AALHRIA context. The researcher recommended basic things for the concerned bodies of AALHRIA which must be implemented for effective tacit knowledge sharing. The study has both theoretical and practical contributions. The researcher also recommended future researches for other researchers to further study in the area of tacit knowledge sharing on the public land sectors.

Item Type: Thesis (Masters)
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Z Bibliography. Library Science. Information Resources > Z665 Library Science. Information Science
Z Bibliography. Library Science. Information Resources > ZA Information resources > ZA4050 Electronic information resources
Divisions: Africana
Depositing User: Selom Ghislain
Date Deposited: 29 Jun 2018 11:03
Last Modified: 29 Jun 2018 11:03
URI: http://thesisbank.jhia.ac.ke/id/eprint/6273

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