Strategies Used by Higher Education Loans Board in Loan Recovery from Beneficiaries in Kenya

Engede, Isabella (2015) Strategies Used by Higher Education Loans Board in Loan Recovery from Beneficiaries in Kenya. Masters thesis, University of Nairobi.

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Abstract

The main challenge facing the Higher Education Loans Board today is how to effectively and efficiently recover loaned out funds in order to be able to fully execute its key mandate of supporting needy students pursuing higher education. Although the Board has made significant achievements in the area of loan recovery from the time it was established in 1995, a lot more needs to be done. As a result, the study seeks to establish strategies used by HELB in loan recovery from loan beneficiaries in Kenya. Specifically, the study sought to: identify various strategies that have been adopted by HELB and their roles in loan recovery seeks to establish strategies used by HELB in loan recovery from loan beneficiaries in Kenya. The study used a case study design. The target population for the study consisted of employees from the seven departments in HELB. With emphasis on the departmental heads from Higher Education Loans Board. Purposive sampling was used to select the study area as well as the interviewees of the study. On the other hand. The study used Interview guide was the main tool for data collection. The study found that continued contact and follow up approach system, loan tracking control system and early warning system were the main strategies adopted by HELB organization in debt recovery. Secondly, the study established that loan recovery strategies adopted have enabled the organization to recover most, debts, enabled other key players like the employers to Cooperate with HELB in loan recovery, enabled the board to increase funding to more students, and enabled the organization to reduce debt rates and increase the revolving funds. The study also established that unemployment of the loan beneficiaries; uncooperativeness of some of the employers; brain drain due to some loan beneficiaries leaving the country and low paying jobs are the major challenges hindering loan recovery by Higher Education Loans Board. The study recommends that there is need to employ additional strategies that will ensure maximum debt recovery. For instance, HELB needs to put measures in place to recover funds from graduates who work in the diaspora. This can be done by working closely with the ministry of immigration in order to either ensure laws are enacted which enforces the payback of loans or other ways are devised to ensure a higher rate of loan recovery. Currently HELB has concentrated in putting up strategies to ensure that the employed graduates get to pay up their loans and have neglected to pursue graduates who have deviated into the Juakali sector. This study therefore recommends that equal efforts should be made to pursue the graduates who have ventured into the jua kali sector or started up their own businesses.

Item Type: Thesis (Masters)
Subjects: H Social Sciences > HJ Public Finance
H Social Sciences > HV Social pathology. Social and public welfare
Divisions: Africana
Depositing User: Mr Nahum Osman
Date Deposited: 06 Jul 2016 13:10
Last Modified: 06 Jul 2016 13:10
URI: http://thesisbank.jhia.ac.ke/id/eprint/674

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