Hailu, Sinidu (2014) A Study on Assessment of Job Satisfaction among Nurses Working in an Emergency Department in Three Hospitals of Addis Ababa. Masters thesis, Addis Ababa University.
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Abstract
Background: The job satisfaction of Nurses in Emergency Department (ED) or other departments is one of the most important components of the health care delivery system. Job satisfaction among healthcare professionals is increasingly being recognized as a measure that should be included in quality improvement programs. Objectives: The General objective of this study is to assess factors affecting Job satisfaction of Nurses in emergence departments of three selected hospitals; Tikur Anbessa Specialized (TASH), Yekatit 12 and Zeweiditu Memorial Hospitals (ZMH) and address the problems to solve. Methods: A cross sectional quantitative and qualitative descriptive study was employed among 70 professional nurses working at ED at the three hospitals in Addis Ababa. The sample size is 38, 12 and 20 for TASH, Yekatit12 and ZMH respectively through December to June 2014. The collected data was processed by using SPSS Software. Result: the study revealed that 2.5 % satisfied, 17.15 % less satisfied and 80.35 % dissatisfied on their income, 10.80 % satisfied, 28.30% less satisfied and 60.84 % dissatisfied on their working environment related issues and 20.95 % satisfied, 53.58 % less satisfied and 25.47 % dissatisfied on administrative matters in their hospitals. On the other hand out of 70 participants, 64 (91.42%) of them dissatisfied and 6 (8.5%) participants satisfied on their job because of different causes. Discussion Satisfaction and/or dissatisfaction of ED nurses on the bases of income, working environment and administrative issues with their causes are the center of this research. And it tried to find out actions of participants as a result of their job dissatisfaction. Conclusion In conclusion, the study revealed that Income, working environment and administrative related issues are the three factors that determined job satisfaction and/or dissatisfaction of ED nurses in the three hospitals. The results of this research show that these three aspects have made the nurses to take measures that may affect their lives as well as the health institutions’ future.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine R Medicine > RT Nursing |
| Divisions: | Africana |
| Depositing User: | Emmanuel Ndorimana |
| Date Deposited: | 10 Aug 2018 08:26 |
| Last Modified: | 10 Aug 2018 08:26 |
| URI: | http://thesisbank.jhia.ac.ke/id/eprint/8027 |
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