Oljira, Solomon (2017) Assessment of Workplace Violence against Nurses Working in Emergency Department of Referral Public Hospitals in Addis Ababa, Ethiopia. Masters thesis, Addis Ababa University.
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Abstract
Background; the emergency department (ED) is the gate to all critical ill and other hospital wards. Hence ED is one of the most dangerous work settings in health care for nurses because of violence from patients and/or visitors. Many studies in different societies particularly in developed countries have been conducted regarding WPV against nurses especially in EDs and the findings have proved very helpful in improving nurses’ safety in EDs. Objective This study aimed to find the frequency and nature of physical and verbal WPV against nurses working in EDs. Methods and materials; an institution based cross-sectional study was carried out using a sample size of 228 bachelor’s degree nurses working in 10 EDs of public referral Hospitals of Addis Ababa, Ethiopia. The data were collected through an adopted version the original questionnaire that was developed by the joint program of International Labor Office (ILO), International Council of Nurses (ICN), World Health Organization (WHO), and Public Services International (PSI).The gathered data was analyzed using epi info version 7.2.1.0 by descriptive statistics. Results Around 25% reported physical violence and verbal violence was much more frequent (59.3%) than physical violence in the last 12 months. Patients’ relatives were the most common source of both kinds of violence, physical abuse (54.91%) and verbal abuse (56.19%). More than (82%) of victims of violence were very dissatisfied with the way the administrators dealt with violent incidents. 98.52% nurses indicated that there was no procedure to report violent incidents in the workplace. Only 29.56 % of all the participants had been encouraged to report violence. (52.94%) physically and (9.10%) verbally abused participants had been “extremely bothered by repeated disturbing memories, thoughts, or images of the attack”. Strengthening security and providing training were some of the important measures indicated by participants for decreasing violence in the workplace Conclusion and Recommendations; Nurses working in Emergency Department of Addis Ababa are at risk of workplace violence. Most participants indicated that they are worried in workplace related to violent incidents. Most participants were very dissatisfied with the way the administrators dealt with violent incidents. In the majority of cases no specific policy on workplace violence is in operation. Developing protective violence guidelines, establishing a training program for nurses and Institute reliable policies are paramount to tackle the problem of workplace violence.
| Item Type: | Thesis (Masters) |
|---|---|
| Uncontrolled Keywords: | ED nurses, Workplace Violence, Prevalence, Outcome, Reporting |
| Subjects: | R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine R Medicine > RT Nursing |
| Divisions: | Africana |
| Depositing User: | Emmanuel Ndorimana |
| Date Deposited: | 24 Jul 2018 09:31 |
| Last Modified: | 24 Jul 2018 09:31 |
| URI: | http://thesisbank.jhia.ac.ke/id/eprint/8064 |
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