Effective Management of Markets and Service Provision by Local Authorities: A Case Study of Lusaka City Council (1991-2013)

Phiri, Enos Ginton (2014) Effective Management of Markets and Service Provision by Local Authorities: A Case Study of Lusaka City Council (1991-2013). Masters thesis, University of Zambia.

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Abstract

The study investigated effective management of markets and service provision by Lusaka City Council. The overall objective of this study was; To determine the extent of effective management of markets and service provision by Lusaka City Council. The specific objectives were: To establish the extent of effective management of garbage from markets run by Lusaka City Council. To examine the extent of effective provision of toilet facilities and water supply to markets managed by Lusaka City Council. To determine the extent to which Lusaka City Council has been able to effectively manage fire outbreaks in markets. To determine constraints faced by Lusaka City Council in ensuring effective management of garbage, drainage systems, toilet facilities, supply of water, and fire outbreaks in markets under its jurisdiction. The total sample size for this study was 264. 18 key informants were purposively selected from Lusaka City Council. Furthermore, 30 support staffs were also purposively selected from Lusaka City Council. Simple random sampling was used to select 216 marketeers. Both primary and secondary data was used for this research. Qualitative and quantitative data was also used in this study. Qualitative data was analysed by transcribing it into the major themes which emerged. Quantitative data was analysed using Statistical Packages for Social Sciences (SPSS). The study found out that Lusaka City Council (LCC) lacked capacity to manage market garbage, drainages and fire outbreaks. The Council did not adequately provide toilet facilities to markets. Some markets run by the Council do not even have toilet facilities. The study also found out that the Lusaka City Council has not done enough to ensure that markets are supplied with sufficient quantities of water. The study recommends the following; Procurement of garbage collection tools such as wheelie bins, skip bins as well as tipper trucks; sensitisation of market users on the importance of maintaining high levels of hygiene in markets; construction of more toilets in markets; and construction of boreholes in markets to act as reservoirs in the event that Lusaka Water and Sewerage Company ration the commodity. The study further recommends that earth excavated drainages must be stone patched.

Item Type: Thesis (Masters)
Subjects: J Political Science > JS Local government Municipal government
Divisions: Africana
Depositing User: Geoffrey Obatsa
Date Deposited: 30 Nov 2018 14:05
Last Modified: 30 Nov 2018 14:05
URI: http://thesisbank.jhia.ac.ke/id/eprint/8444

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