Sirgut, Mitchel (2006) Achievements and Challenges in the Implementation of Result-Oriented Performance Management System in the Ethiopian Federal Civil Service: Case Study of Three Selected Ministries. Masters thesis, Addis Ababa University.
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Abstract
Performance measurement helps organizations to identify gaps and to take corrective actions as important ingredients for an organization to excel in today's competitive environment. In order to evaluate performance properly, developing and implementing a workable system that suits the requirements of a job is vital to prove that they are within the bounds of the expected results. This research is conducted with the objective of assessing the implementation process of result oriented performance management system (ROPMS) in the civil service organizations focusing on identifying major achievements gained and challenges faced. To assess the situation three civil service organizations were selected for the study they are: Ministries of Finance and Economic Development, Ministry of Trade and Industry and Ministry of Revenue. The study employed qualitative research methodology . Data was collected through questionnaire method and analyzed. The main areas of focus in the study is to understand and analyze the major organizational factors which contributed for proper implementation of ROPMS, the appropriateness of the implementation process and the level of commitment of management and employee to facilitate implementation of ROPMS for the intended results. The findings reveal that creation of awareness about strategic planning, and ROPMS, developed a positive attitude towards vision, mission and objectives of organizations, recognized as a better system to minimize subjectivity and helped organization to strengthen employee - supervisor relationship are some of the achievements of the system. The necessity of maximizing staff participation in the development of strategic plan, improvement in leadership quality, integrating ROPMS with other systems of the organizations, absence of proper monitoring and evaluation system and organ, inadequacy of measurement standards, lack of proper culture to implement the system are identified as major challenges faced during the implementation. To overcome the challenges the importance of developing and implementing an integrated performance management system, monitoring and evaluation system, empowering civil service organizations, the think-tank groups, continuous training and coaching, considering the name ROPMS and further study for the system implementability and sustainability are recommended. If proper attention is given from the part of the government at large and leaders of individual organizations ROPMS can bring about efficiency and effectiveness for the organizations within a short period of time.
| Item Type: | Thesis (Masters) |
|---|---|
| Subjects: | H Social Sciences > HF Commerce J Political Science > JA Political science (General) |
| Divisions: | Africana |
| Depositing User: | Tim Khabala |
| Date Deposited: | 27 Aug 2018 13:06 |
| Last Modified: | 27 Aug 2018 13:06 |
| URI: | http://thesisbank.jhia.ac.ke/id/eprint/8534 |
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