Factors Affecting Implementation of Performance Management Systems on the Staff of TSC Headquarters in Nairobi

Ogato, Isabella Nyamoita (2010) Factors Affecting Implementation of Performance Management Systems on the Staff of TSC Headquarters in Nairobi. Masters thesis, Kenyatta University.

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Abstract

Performance management is a human resource practice aimed at directing and supporting employees to work effectively and efficiently so as to achieve the goals and objectives of an organization as a whole. However in many organizations it is not carried out effectively and it's done as a matter of formality without any consideration of its effects on the employee performance and the delivery of services in an organization. Because so many constraints have arisen in the past in the design and implementation of performance management systems many have questioned their worth. With proper design and implementation it is possible however to have an effective performance management systems in place that can make really useful contribution to the organization by enhancing employee performance as well as ensuring that the goals and objectives of an organization is effectively achieved. This study endeavored to analyze the factors affecting effective implementation of performance management systems such as training and sensitization of staff, employee involvement /participation, the structure and reporting positions, terms and conditions of services/employment contracts as well as change and its resistance. The study was carried out at the Teachers Service Commission that is its headquarters based in Nairobi. The target population was senior and middle level staff in this commission and the method of sample selection was stratified form of sampling .Questionnaires were used to collect information from the employees both the senior and the middle level staff and to a small extent oral interviews will be used. Data analysis was done using descriptive statistical techniques which included frequencies, percentages, graphs and charts. The information so analyzed was interpreted and findings and recommendations given accordingly

Item Type:	Thesis (Masters)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management L Education > LC Special aspects of education
Divisions:	Africana
Depositing User:	Tim Khabala
Date Deposited:	25 Jan 2018 12:54
Last Modified:	25 Jan 2018 12:54
URI:	http://thesisbank.jhia.ac.ke/id/eprint/3194

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