Urban Service Delivery: A Case Study of Bahr Dar with Particular Emphasis to Solid Waste Management

Getahun, Derege (2000) Urban Service Delivery: A Case Study of Bahr Dar with Particular Emphasis to Solid Waste Management. Masters thesis, Addis Ababa University.

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Abstract

Rapid and steady growth of population in urban areas has forced urban governments to give proper and timely response to urban service demands. The major factors that determine the success of institutions in the Delivery of urban services are management capacity, financial base and community participation. This thesis tries to assess the performance of Bahr Dar Special Zone (BSZ) urban service delivery program and the impact of these factors with particular emphasis on one municipal service, i.e., solid waste management. In the study, the extent and coverage of the solid waste management program of Bahr Dar Special Zone (BSZ) is assessed through field research and consultation of institutional documents. The result of the study shows that the Special Zone could not cover the demands of the city with the present existing capacity. The research out come has showen that only 58.5% of the total households of the city get the municipality service. Shortage of containers and dump truck is identified. The daily average trip rate of the vehicle is 5.25 trips per day. At this rate the chance of each container to be emptied in the waste disposal site takes 6 days. However, the Special Zone has its own criteria of disposal. All areas of the city could not get equal and proportional service. Central kebeles get daily emptying while garbage in the peripheral kebeles remains uncollected for weeks. The major causes of slow trip rate of the vehicle are related to high down time days caused by vehicle problem, institutional weakness and financial constraint. The present waste disposal site is an open field surrounded by farmland. As a result its environmental damage on the ecosystem raises conflict between the Special Zone and the near by peasant associations. Building a modern disposal site according to the city master plan for the time being is beyond the financial capacity of the Special Zone. The Environment and Sanitation Service section of the Special Zone delivers solid waste management service of Bahr Dar. The major financial source of the service is the Special Zone annual budget. There is no any federal or regional government assistance. The organization and management structure of BSZ places the service providing section under the Social Service Department. As a result, communication with other relevant Departments and institutions like the Health Department and kebele 's is not direct. The Special Zone also lacks important Sections like Maintenance Department, Organization and Methods (OM) etc. The above factors have made an impact on the service provision. The lengthy hierarchical structure of the Special Zone has made it difficult for the Environment and Sanitation Service Section to have a direct relationship with other supportive and relevant units thereby delaying decisions and actions. Financially the service gets annual budget from the Special Zone revenue source. The Special Zone has invested more than 4% of its revenue for this task. The revenue generated from the delivery of the service i.e., sanitation fee together with community contribution covers only 13% of the service cost. There is inefficiency in collecting fees and mobilizing of community resources.

Item Type:	Thesis (Masters)
Subjects:	H Social Sciences > HM Sociology H Social Sciences > HV Social pathology. Social and public welfare
Divisions:	Africana
Depositing User:	Tim Khabala
Date Deposited:	22 Aug 2018 06:27
Last Modified:	22 Aug 2018 06:27
URI:	http://thesisbank.jhia.ac.ke/id/eprint/8502

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